Returns & Exchanges
At The Fleece Company, we want you to be completely cozy with your purchase; if your home textiles aren't a perfect fit, you can return or exchange them within 30 days of delivery. All items must be in their original, unwashed condition with packaging intact to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully fold your fleece items and place them in the original shipping box or a similar secure mailer, ensuring all tags are attached.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Ship and Track
Drop off your package at any authorized carrier location; once we receive and inspect your items, we will process your refund within 5-7 business days.